During a recent meeting with a prospective client who was considering one of Danosky & Associates workshops to create videos in-house, an interesting questions was posed:
Should we have D&A produce a video for us, or should we focus on learning how to create videos ourselves?
We suggested both. But not at the same time. We suggested that the organization should first learn the basics of video production to establish a steady stream of short outreach videos to illustrate their mission and the intrinsic values of their services. And then, maybe down the road, we could explore the production of a larger promotional video.
The main driver for this answer is that nonprofits have many (many!) moments on any given day that visually illustrate the profound impact their services have on the clients they serve.
So we believe you should train the people in your organization who work front-line with your clients and volunteers to capture these moments. Because they’re moments. They’re there, and then they pass. Great memories, but you can’t visually revisit them. The most impactful scenes in a video are often not staged, but happen spontaneously.
That being said, it is also extremely important to have a firm and well-understood videotaping policy with applicable releases in place that clearly list the do’s and don’ts of capturing video in a social services or medical setting. You select those who will capture video for your organization carefully. They must have strong relationships with their clients, and know when – and when not to – turn on the camera…if at all. They must be good with technology, but even better with empathy and discretion.
Imagine the emotional insight your organization can capture and communicate if those who work directly with your clients are empowered to record some of the profound moments that surround them on any given day.
And ask yourself – how many times have you thought, “Man, I wish I had a camera.”